Shipping Information:
We thank you for being a valuable customer, and thank you for your patience during this online shopping session.
We have been negotiating with operators to plan for the expected increase in shipments during this holiday period, but there will still be delays. Although we will always do our best to provide you with accurate delivery estimates, high shipments may cause these estimates to be delayed.
FedEx, UPS and USPS are our delivery partners to deliver our products.
In addition, transportation companies may also lag behind in updating tracking information. We will continue to process and ship the order within a few working days, and send order and shipping updates after receiving the order.
Shipping Times:
“PS. For orders shipped to Russian Federation and South America, shipping time may exceed 1 month due to shipping and customs issues.
As each country has its own customs rules and policies. Please contact your local customs office for more information. In rare cases, import duties or taxes are charged and the customer is responsible for paying them.”
To USA:
Processing time: 2-5 business days
Shipping time: 10-20 business days
To other countries:
Processing time: 2-5 business days
Shipping time: 10-30 business days
How much does the shipping cost?
Yes, free shipping on the entire site.
How do I get my tracking number and receipt?
A tracking number will be sent to your email after the order has been successfully paid for. You can track your order through the courier’s website or by logging into your account affordableluxuryrings. Please allow 1-2 business days for tracking information to be provided.
What should I do if the logistics information shows that the package has been signed for but not actually received?
The following situations may arise
– If they don’t scan it correctly, it will show up the next day.
– If you live in an apartment, the courier may have accidentally left it at a neighbor’s house or at the front desk. Please check it.
-If you still can’t find the order, please email us [email protected] for help.
What if the package is lost?
If the package has not been received 60 days after the package was sent, please contact our customer service via [email protected]. We will send you a new product or a full refund.